At Casino Cash Palace we take our customers seriously. We want to provide you with an online environment that is as responsible and fair as we know you all are. We encourage all of our customers to bet only within your budget means. It is important to be aware of the following:
What is a Gaming Addiction?
Online sports betting, casino and games are rapidly becoming more popular and with a wider range of choices and opportunity bettings. Online gambling has become a daily routine resulting in a high of pleasure. It is impairitive to to be aware of any chance in extreme behvaiour. Some points of measurements are:
If you think that you may have any intention of a gaming addiction, please contact the nearest addiction center, as soon as possible.
Casino Cash Palace provdies you with a variety of options that will allow each of you to be in control of your gaming and to gamble responsibly.
Self-Exclusion or simple account closure
Casino Cash Palace allows its customers to self-exclude themselves from their accounts in the website for time periods of 6 months to 5 years.
The moment such modification is enforced on the account for a requested by the customer period, there will not be a possibility for that account to be reactivated under no circumstances unless the agreed upon period has expired.
An account is considered as simply closed if a customer did not specify the reason, or the period, which they want for their account to be closed. In such cases, that account can be reopened at any point in time, upon a request from the customer in question.
• Such requests will only be considered if they are sent from the e-mail the customer in question used to register to the Casino Cash Palace site.
• A self –exclusion and account closure request is considered to be fulfilled only after the receipt of a confirmation e-mail from Casino Cash Palace’s customer support team.
• Casino Cash Palace is not to be held liable for any future accounts the self-excluded customer opens in the site. In those cases, where the self-excluded customer manages to bypass the Casino Cash Palace systems, no refunds will be processed.
Should you require more information on this, please feel free to contact our operators by live chat or e-mail, we would be happy to provide you with the answers you seek.
Casino Cash Palace does not fulfill requests for deposit limits on its customers’ accounts for any payment method, amounts or periods of time.
Accessing Account History
Using our Website, all customers can view their history, which is readily Available 24/7. Simply, click on the “Payment history”, in your account.